Privacy Policy

Johana Leon Realtor ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide directly, such as your name, email address, phone number, and mailing address.
• Communication details you share when you contact us, submit a form, or send us a text message.
• Property preferences and information relevant to your real estate needs.
• Technical data such as your IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the real estate services you request.
• Send property updates, appointment reminders, and transaction-related communications.
• Send marketing communications where you have consented to receive them.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.

3. SMS / Text Messaging

If you provide your phone number and opt in through our contact form, verbally during a consultation, or by texting a keyword such as START or SUBSCRIBE to our business number, you may receive text messages from us related to property updates, appointment reminders, transaction communications, and — where you have separately consented — marketing messages.

Message frequency may vary. Message and data rates may apply. You can reply HELP for assistance at any time, and reply STOP to opt out of receiving further text messages. Opting in to text messaging is always optional and is never a condition of receiving our services.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of certain communications. To exercise any of these rights, please contact us using the information provided below. You may unsubscribe from text messages at any time by replying STOP, and from email communications by using the unsubscribe link where provided.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us: